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Mortgage Income Protection Insurance

Dawn Said:

Benefits agency- is it illegal for them to expect me to live on 20p a week?

We Answered:

Call the job centre and make an appointment to explain the situation to them. Show them letters from the bank (if you have them) saying that they are not supplying you with any sort of income, and perhaps take bank statements showing how little you have coming in. Explain that you are living on 20p a week (I assume it is the rest of the job seekers that they send to the bank). I would also contact the bank, because if they're both paying the insurance to the mortgage and accepting mortgage money from the DWP, that doesn't sound right. Explain the situation to them, and if they don't sort it out, ask to speak to someone higher. I'd also go and have a chat with your local MP - it's coming up to election time and they'll do whatever they can to help you in an attempt to win your vote, and having them backing you up could get the benefits office paying attention to your case.

As said above, calling Citizens Advice would be a good idea, too.

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