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Ron Said:

Domestic buildings insurance in the UK?

We Answered:

If the park owner is an appointed rep (AR) under the FSA then he has to treat the clients with respect under the treating customers fairly (TCF) and ICOB (Insurance conduct of business). I personally work in the creditor Insurance business, which has come under a lot of flack by the FSA and the competition commission for not allowing customers to make an informed choice on which PP Insurance policies to take out (and more importantly, comanies such as the one in question here, forcing customers to take one particular policy). Exactly the same principals apply here. Since January 2005 the Persoanl Lines insurance business came heavily under regulation since the FSA took over from GISC (general insurance standards council).

Persoanlly I believe you have a case for taking this company to court, but it is indirectly. Speak to the companies Insurance provider and ask them if they are aware of this companies procedure for "making" you take out only this insurance policy. They may have to investigate into it.

If you want to get really narky, speak to the insurance company, and ask them if this particular company sells insurance on an "advised" or a "non advised" basis, this should put the cat amongst the piegeons a little.

The Insurance industry in the UK allows customers to make an informed choice on insurance, and I dont think you are getting it in this case.

good luck