NLIC.org

Minnie Said:

Mobile phone insurance...?

We Answered:

I have never read anything in the FSA handbook that refers specifically to mobile phone insurance. The phone retailers tend to outsource the insurance to regulated insurers or intermediaries which suggest it is regulated.

I have certainly never seen or heard anything that states mobile phone insurance is exempt so i believe it is or should be regulated- although i am not 100% certain.

Carphone Warehouse for example are actually FSA registered.

http://www.fsa.gov.uk/register/firmBasic…

I am sure if it is regulated you may find more than a few problems in staff following FSA guidelines when they sell the insurance!

Interestingly Carephone Warehouse has already been on the receiving end of FSA fines for failures in it's systems relating to insurance/ayment protection.

http://www.fsa.gov.uk/register/firmDiscH…

Even more interesting is that i took out 2 business phones (in a hurry) with them & the sales assistant added insurance without even asking me a single question- I told him to take it off, obviously but he did not say a word! Which is akin to us normal General Brokers incepting every quote we get without instruction & sending a bill to the client!- not very good practice!

Tracey Said:

Mechanical Breakdown Insurance for 2nd hand car? ?

We Answered:

Almost never worth the money.Don't do it.